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How Long Do I Have to Appeal a Health Insurance Denial?

By AppealFlow editorial12 min read
The appeal deadline is the date printed on your denial notice — not a single national number. Healthcare.gov states that many ACA-covered plans require an internal appeal within 180 days of receiving the denial. The U.S. Department of Labor says ERISA group health plans must give you at least 180 days. Medicare, Medicaid, and some state-regulated plans use different clocks. File using the notice in your hand.

Which Clock Applies Depends on the Plan That Denied You

Key Takeaway: Identify the program first: Marketplace or other ACA individual coverage, ERISA employer group, Medicare, or Medicaid. Each has its own notice and filing rule. A 180-day commercial sentence does not move a Medicare or Medicaid deadline.

Healthcare.gov's appeal overview states that if your insurer refuses to pay a claim or ends your coverage, you can appeal and have the decision reviewed by a third party. The same site's internal-appeals page says you must file the internal appeal within 180 days (6 months) of receiving notice that the claim was denied.

For job-based coverage, the Department of Labor's claims-and-appeals publication says you have at least 180 days to file an appeal and tells you to check the Summary Plan Description if the plan allows longer. That 180-day figure is a federal floor for ERISA health claims, not a promise every letter will print it correctly.

How Long Do Commercial and Marketplace Plans Have to Decide?

Key Takeaway: Filing time and decision time are different. You file by the notice deadline. The plan then has a shorter clock to decide, and that clock is shorter when the care has not happened yet.

SituationTypical federal patternSource to verify
Your time to file an internal appeal180 days from receiving the denial (ACA page); at least 180 days (ERISA)Healthcare.gov internal appeals; DOL claims publication
Plan decides a pre-service appealHealthcare.gov: 30 days if you have not received the service yetHealthcare.gov internal appeals
Plan decides a post-service appealHealthcare.gov: 60 days if you already received the serviceHealthcare.gov internal appeals
ERISA urgent-care appeal decisionAs soon as possible, no later than 72 hours after the plan receives the requestDOL claims publication
Your time to request external reviewFour months after the insurer's notice or final determinationHealthcare.gov external review

If the plan uses two internal levels, DOL says each level generally gets half the usual decision time, and you get a reasonable period — not a fresh 180 days — to file the second level. For how to request review after the plan's last internal no, see how to request an external review.

What If I Have Medicare or Medicaid Instead?

Key Takeaway: Medicare and Medicaid print their own deadlines. Do not write “I have 180 days under ERISA” on those notices.

Original Medicare, Medicare Advantage, and Part D use the clocks on the Medicare Summary Notice or plan denial. The walkthrough is in how to appeal a Medicare denial. A hospital status change from inpatient to observation uses a separate fast-appeal notice — see what hospital observation status is. Medicaid eligibility and coverage denials use state fair hearings and, for managed care, a plan appeal first — see how to appeal a Medicaid denial.

Need a Draft Before the Deadline?

AppealFlow drafts a letter that names the denial date and the facts you enter. You still file on the portal or address printed on the notice before that clock runs out.

Generate Draft Letter

How Do I Calculate the Date So I Do Not Miss It?

Key Takeaway: Write down the notice date, the receipt date if the rule is receipt-based, and the filing method the letter names. Portal upload, fax, and mail have different “filed” moments. Keep the envelope or the portal confirmation.

  • Circle the appeal-by date on the denial and put it on a calendar three days earlier
  • If the letter is shorter than the federal floor for your plan type, file anyway and quote the federal source
  • Urgent care uses a faster decision clock — see how to request an expedited appeal

Do not wait for a peer-to-peer slot. A clinician call does not pause the written-appeal deadline. File the appeal, then take the call if offered.

Weak vs. Strong Language About the Deadline

Key Takeaway: Name the notice date, the program, and the rule you are using. “I still have time” is not a filing date.

❌ Weak Request✓ Strong Request
“I have 180 days like everyone else.”“Denial dated [date], received [date]. This is an ACA/Marketplace claim. I file this internal appeal within 180 days of receipt as stated on Healthcare.gov's internal-appeals page. Claim #[number].”
“My old job plan had 180 days, so Medicare does too.”“This is a Medicare [Advantage / Part D / Original] notice dated [date]. I am filing by the deadline printed on that notice, not under 29 CFR 2560.503-1.”

Frequently Asked Questions

Filing windows for ACA internal appeals, ERISA group plans, external review, Medicare, and Medicaid.

Generate a Free Draft Appeal Letter

AppealFlow.net drafts a letter from the denial date and facts you enter. You still submit it through the process on your notice before that deadline.

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Disclaimer: This article is for educational purposes only and does not constitute medical, legal, or financial advice. AppealFlow.net is not a healthcare provider, insurance broker, or law firm. Appeal clocks differ by plan and program — verify the date on your notice, Healthcare.gov, DOL, Medicare.gov, or your state Medicaid agency before you file. For medical emergencies, call 911. See our full disclaimer.