How Long Do I Have to Appeal a Health Insurance Denial?
Which Clock Applies Depends on the Plan That Denied You
Key Takeaway: Identify the program first: Marketplace or other ACA individual coverage, ERISA employer group, Medicare, or Medicaid. Each has its own notice and filing rule. A 180-day commercial sentence does not move a Medicare or Medicaid deadline.
Healthcare.gov's appeal overview states that if your insurer refuses to pay a claim or ends your coverage, you can appeal and have the decision reviewed by a third party. The same site's internal-appeals page says you must file the internal appeal within 180 days (6 months) of receiving notice that the claim was denied.
For job-based coverage, the Department of Labor's claims-and-appeals publication says you have at least 180 days to file an appeal and tells you to check the Summary Plan Description if the plan allows longer. That 180-day figure is a federal floor for ERISA health claims, not a promise every letter will print it correctly.
How Long Do Commercial and Marketplace Plans Have to Decide?
Key Takeaway: Filing time and decision time are different. You file by the notice deadline. The plan then has a shorter clock to decide, and that clock is shorter when the care has not happened yet.
| Situation | Typical federal pattern | Source to verify |
|---|---|---|
| Your time to file an internal appeal | 180 days from receiving the denial (ACA page); at least 180 days (ERISA) | Healthcare.gov internal appeals; DOL claims publication |
| Plan decides a pre-service appeal | Healthcare.gov: 30 days if you have not received the service yet | Healthcare.gov internal appeals |
| Plan decides a post-service appeal | Healthcare.gov: 60 days if you already received the service | Healthcare.gov internal appeals |
| ERISA urgent-care appeal decision | As soon as possible, no later than 72 hours after the plan receives the request | DOL claims publication |
| Your time to request external review | Four months after the insurer's notice or final determination | Healthcare.gov external review |
If the plan uses two internal levels, DOL says each level generally gets half the usual decision time, and you get a reasonable period — not a fresh 180 days — to file the second level. For how to request review after the plan's last internal no, see how to request an external review.
What If I Have Medicare or Medicaid Instead?
Key Takeaway: Medicare and Medicaid print their own deadlines. Do not write “I have 180 days under ERISA” on those notices.
Original Medicare, Medicare Advantage, and Part D use the clocks on the Medicare Summary Notice or plan denial. The walkthrough is in how to appeal a Medicare denial. A hospital status change from inpatient to observation uses a separate fast-appeal notice — see what hospital observation status is. Medicaid eligibility and coverage denials use state fair hearings and, for managed care, a plan appeal first — see how to appeal a Medicaid denial.
Need a Draft Before the Deadline?
AppealFlow drafts a letter that names the denial date and the facts you enter. You still file on the portal or address printed on the notice before that clock runs out.
How Do I Calculate the Date So I Do Not Miss It?
Key Takeaway: Write down the notice date, the receipt date if the rule is receipt-based, and the filing method the letter names. Portal upload, fax, and mail have different “filed” moments. Keep the envelope or the portal confirmation.
- Circle the appeal-by date on the denial and put it on a calendar three days earlier
- If the letter is shorter than the federal floor for your plan type, file anyway and quote the federal source
- Urgent care uses a faster decision clock — see how to request an expedited appeal
Do not wait for a peer-to-peer slot. A clinician call does not pause the written-appeal deadline. File the appeal, then take the call if offered.
Weak vs. Strong Language About the Deadline
Key Takeaway: Name the notice date, the program, and the rule you are using. “I still have time” is not a filing date.
| ❌ Weak Request | ✓ Strong Request |
|---|---|
| “I have 180 days like everyone else.” | “Denial dated [date], received [date]. This is an ACA/Marketplace claim. I file this internal appeal within 180 days of receipt as stated on Healthcare.gov's internal-appeals page. Claim #[number].” |
| “My old job plan had 180 days, so Medicare does too.” | “This is a Medicare [Advantage / Part D / Original] notice dated [date]. I am filing by the deadline printed on that notice, not under 29 CFR 2560.503-1.” |
Frequently Asked Questions
Filing windows for ACA internal appeals, ERISA group plans, external review, Medicare, and Medicaid.
Generate a Free Draft Appeal Letter
AppealFlow.net drafts a letter from the denial date and facts you enter. You still submit it through the process on your notice before that deadline.
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Disclaimer: This article is for educational purposes only and does not constitute medical, legal, or financial advice. AppealFlow.net is not a healthcare provider, insurance broker, or law firm. Appeal clocks differ by plan and program — verify the date on your notice, Healthcare.gov, DOL, Medicare.gov, or your state Medicaid agency before you file. For medical emergencies, call 911. See our full disclaimer.